Medicare Assistance


Downtown Bismarck with the SHIC Logo

Navigating the complex world of Medicare can be challenging.  The North Dakota Insurance Department offers the State Health Insurance Counseling (SHIC) program to assist residents with finding the right coverage and answering questions.  When it comes to Medicare, you are not alone.

Our team of trained counselors can offer assistance in all areas of Medicare insurance issues, including Original Medicare, Medicare Part D, Medicare Advantage plans, and long-term care insurance.

SHIC is available to North Dakota residents at no cost.  Since our counselors are not affiliated with any companies, our assistance is unbiased and puts your interests first. Learn about Medicare for 2023 here.


How we can help

Page clipartPaperwork, bills & statements

Let's work together to understand all the paperwork and statements you received after a hospital stay, doctor visit or any other medical experience. 




Letter clipartClaims & appeals

We'll help with issues that arise when filing a claim, plus assist you with submitting and necessary appeals.




Magnifying glass clipartOptions for coverage

Finding the right coverage for you can be tough.  We'll help you find the best plan for you, along with any additional coverage.




Arrow facing right clipartPlan ahead

We can help with any issues with long-term care insurance and help understand what it is.





Contact us:

Hotline: (888) 575-6611


SHIC receives funding from the Administration for Community Living (ACL). The program helps Medicare beneficiaries navigate through the processes and products of Medicare by providing information in an understandable format so they can make informed decisions regarding their health care coverage.

SHIP State Health Insurance Assistance Program - Navigating Medicare